Nedbank - no support or customer service

While outside of Namibia Nedbank's EFT payments are impossible due to OTP codes service being not operational. Nedbank does not react to numerous requests sent to solve the problem: managers Denillo Cloete and Bernard Gurirab ignore e-mailed requests. Result is impossibility to make EFT transfers. Nedbank however duly charges hefty "service" fees every month without providing service.