MC
Maritha C

1 reviews | Active since Jan 2016

02 Mar 2020, 12:26

NEDBANK - NO service, high fees.

Having been a loyal client for over 20 years I had to close my account in February 2020. It took me exactly 11 months to sort out faulty high bank costs. I had to go into the brach several times, telling the same story every time to several people, only to hear - during yet again another branch visit - that the previous info has been lost due to 'off-line', or client service staff being absent, or data not correctly put into the system. After personally closing my account and confirming it via phone, my credit account is STILL running. Even after the staff cut up all banking cards and signing off everything. Service and fees are shocking.

0
Replies (0)