jS
jake S

1 reviews | Active since Sept 2012

21 Jul 2015, 15:36

nedbank No Help

I have made a pament within Nedbank Saltriver branch (branch code Br0021) this year (between jan -march 2015) to Christian Barnard memorial hospital acc nmbr -*** to the amount of R 444.20 (acc nmbr 081511) -Dr G visser -durbanville 103710 on behalf of myself jake Sherman -only to receive a letter from a debt collector -so I went back to the same branch ive made this payment to to have a very unhelpful and rude mrs Ntshikila tell me after and hour and a half that I should remember the date I made this payment -needless to say my time wasted no help given and now frustrated - please help me.

0
Replies (1)
Nedbank
Nedbank's reply21 Jul 2015, 16:45
Official
Hello jakesherman,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team