NEDBANK NO CUSTOMER CARE OR SERVICE

<p>Dear Customer Service I would like to actually ask what customer service means to Netbank I have been into Netbank 4 times just to get a small non profit account FICA&rsquo;ed (even thought this was done 4 years ago) I go into the bank and get told to produce something else and I go back and get it and return to the bank to be told oh now I need this and this Well now I think I have everything and I go to the bank at Clearwater Mall on 23 Jan and get my ticket, I wait 50 minutes before I realise no S numbers have been called. NO BUSINESS BANKER is at their desk and no one told me. I then left my number for someone to call to make an appointment with me and yet I have not heard back from anyone. I have never in my life had such bad service. No wonder one of your biggest accounts left you 4-6 years ago - FLIGHT CENTRE I can tell you know , as soon as I can get my money for the association out from the account I will leave Netbank and you will loose our fees per month A reply would be appreciated but I guess I may just go and stand in the que again for another 1 hour and waste a further 6 hours of my time in total</p>