Nedbank - no clue about customer service!

I was a customer with Nedbank for over 40 years. When I recently visited the branch in Constantia to apply for a credit, or embossed debit card and their manageress was called to attend to me. She had a really bad attitude towards me and refused to supply me with cards. Her reason was that I am not fully employed and cannot prove a steady income. (I am a freelancer and my income varies from month to month.) Had she taken the time to inspect my credit history with Nedbank for the past 40 years, she would have seen that I have always been a reliable client and even held a credit card with them for many years until I cancelled it of my own accord. I have subsequently closed my Nedbank account and transferred to ABSA where I received friendly service and an embossed debit card - which I needed for transfer of funds from overseas. Good riddance to Nedbank - after all those years what a waste of time they were when I needed them!