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Bev A

1 reviews | Active since Oct 2014

28 Apr 2020, 10:20

Nedbank new online banking system for business is faulty

New Nedbank registration - You do not explain how to sign up for your NEW experience clearly.

I went through the steps and got locked out, when it asks for your password. Redid the whole procedure using your DEMO, and noticed that it requires you to create a "NEW PASSWORD" in the DEMO.

Then went through registering the NEW app again, and at this time noted that it doesn't ask for you to create a NEW password, (as per your DEMO). It wants a OLD password it seems, which then locks you out again.

So In effect no-one will be able to register.

Nedbank, get your app setup correct, if this is happening to more than one complainant then it's happening to many. That's a great way to lose customers by the DOZENS!!

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