MC
Musa C
1 reviews | Active since Apr 2013
02 Oct 2015, 08:32
Nedbank NETCONNECT Credit Enquiry
I received a TransUnion Credit Report Alert that Nedbank's NETCONNECT 1 did an Enquiry on my name.<br> I do not bank with Nedbank.<br> I have not done any business with Nedbank.<br> After being sent from pillar to post by their Call Centre agents who all swore they do not know what happened, they told me to send an email to Card911. I sent an email on the 18th of September.<br> On the 1st of October Card 911 says they are unable to assist and I should call their call centre again for assistance.<br> <br> I have been a victim of identity ***** before and it is because of negligent credit providers like these.<br> <br> It is either Nedbank is hiding something or they are totally useless.
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Nedbank's replyOfficial
02 Oct 2015, 08:55Hello obstical,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply02 Oct 2015, 08:55
Official
Hello obstical,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team