Nedbank : My money, Nedbank's goals, my move to another bank?

@Michael Brown, Nedbank

I opened my Nedbank account at Wits in 1980.

Your Fica compliance system and the executives and staff who operate it, are, it seems, not fit for purpose. They make you look extremely foolish.

Shame on you.

Having re-Fica'd earlier this month [no text message or email from Nedbank to confirm such] I receive another text message today telling me to visit a Nedbank branch. When I phone *** for clarification I get cut off more than once, and when I do get through, I do not receive the necessary authentication text message requiring me to be transferred to another department, at which point I am cut off again. Etc ...

Should other Nedbank clients consider closing their accounts, as I am?

Jonathan Aldridge