Nedbank must pay back our money for false promises

My partner and I are greatly disappointed with the level of service from nedbank private banking. We were led to believe for 3 months that from our current financial position we qualified for a home loan and that we could even move into the new apartment.<br> <br> Our private banker further informed us that in order to improve our chances of getting the home loan approval we needed to open private personal banking account and keep them active to hold our profiles.<br> Now 3 months later after being sent from pillar to post and getting very little or no feedback unless we called you, NEDBANK DECLINES OUR APPLICATION!<br> <br> Nedbank in particular Patric and Priya from Strydom Park branch have not only dishonoured the personal relationship we were building but have put us in a difficult position of being evicted at the end of this month. <br> This is unacceptable considering how quick Nedbank was to offer me vehicle financing when I was in a far worse position than I am now,yet our home loan is now suddenly declined.<br> <br> The decline doesn't make sense since we already occupy and are paying more on rent and rates. Nedbank gave us hope hence we did not bother applying elsewhere. Thanks for nothing!