1 reviews | Active since May 2017

15 May 2017, 16:24

Nedbank must not remove the SST

<p>Recently Nedbank sent a sms regarding the SST that is going to be replaced with 'Self Service Kiosks'</p> <p>This is not acceptable because Nedbank want to force all their clients to do Internet Banking. </p> <p>I absolutely refuse to do Internet Banking because Nedbank will not pay my money back when it gets ****** on the internet. Nedbank do not care about their clients. There are a lot of clients that prefer to use the SST instead of Internet Banking. Do not remove the SST!!!!!!!!!!! Lets see what Nedbank's explanation is going to be and if they care at all!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Nedbank
Nedbank's reply15 May 2017, 16:38
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team