NK
Nokulunga K

1 reviews | Active since Aug 2013

26 Aug 2016, 21:11

NEDBANK MUST FALL

<p>Iopened an online Savings bank account with Nedbank in Feb 2016, my card was delivered, when i went to Northgate mall branch to activate the card, they refuse to activate my card because of the proof resident i have,(which was latest latter from Avbob) I tried this twice,diferent days But still turned away.</p> <p>I left the card not activated.</p> <p>To my surprise, i am gettin calls from Nedbank attorney, informing me about a credit card, thats owing, they are informing me that i must pay or a summons will be sent to me, Informed the lady i spoke to Z Solomons that, i dont have a credit card with them, only Savings account which was not activated</p> <p>They keep calling me on a daily basis, there are VERY RUDE,dont give you time to explain your side of story</p> <p>i really wanted to change my bank,as i was not happy with them BUT if NEDBANK will be skelems like this,Hai no it is not fair</p> <p>Bad services,poor customer services from Nedbank callers</p> <p>I AM NOT HAPPY AT ALL</p> <p>NEDBANK MUST FALL!!!!</p>

0
Replies (2)
Nedbank
Nedbank's reply27 Aug 2016, 08:23
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

NK
Nokulunga K's update01 Sept 2016, 15:28
Reviewer Update

What an excellent service from Merilynn Peters, she was very accurate & she managed sorted my problem. Yes turned up that it wasn't my credit card account.

I am very happy this matter was resolved.

Big up to Merilynn Peters.

Norton Lambrianos Attorneys debt collectors must be taught Customer Services.