TS
Tshepo S

1 reviews | Active since Jul 2018

11 Jan 2021, 18:08

Nedbank Monsterlus (Moratiwa Crossing) Branch gave us the worst service ever in the history of banking services.

Nedbank Monsterlus (Moratiwa Crossing) Branch gave us the worst service ever in the history of banking services.

My fellow members of our local stokvel and I have been trying to get Nedbank to open up a stokvel account for us, however this simple task has taken two and a half weeks of being taken from pillar to post by a banker (lady) at the Monsterlus branch, we've wasted finances with ups and downs and going to the internet cafe several times in the name of ; "Just opening an account for our stokfel."

We ended up calling the head office in Centurion and also called their complaints department, where they gave us a complaint Reference number: ***0 and promised to call us before COB, however its now 18:00 and We're yet to receive a single call from Nedbank's head office or complaints department.

The service is so socking, I am even lost for words.

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