Nedbank Money.........NOT quick, NOT easy.......and I doubt safe

I find it EXTREMELY difficult to believe that in this day and age a bank like Nedbank supposedly the 4th biggest in SA is lagging behind the industry by about 20 years due to systems, processes and integration that’s non existent. I had to come back to Northmead 3 times to only again be told that their systems where offline.........and that to get my Nedbank App setup, which by the way informs you needs to be done in branch. Once in the branch the staff calls the very same call Centre I have access to.......to no avail. I have been in the branch now for 2 hours and still my App can’t see my cc account......which worked 100% before I upgraded my fone. Staff have uninstalled my app 4 times, phoned the call Centre 3 times and still no luck. Being a systems and solutions architect it’s shocking to see how inefficient everything works