Nedbank MobiMoney **** my money TWICE!!!!

<p>i have never been so disgusted and disappointed since the first time i used banks. Nedbank launched this MobiMoney thing to make our lives easy but instead, they have complicated my-life more than being ****** by a stranger who pretended to assist me in an ATM. It has been twice trying to send myself cash using this mobimoney thing and being unable to withdraw it, even worse when i try to withdraw, the money is short with R200. The worse case scenario, i went to the nearest branch, no assistance, i call the call centre, no assistance after a 35 minutes call waiting for them, i have been promised to be called, no one calls until i have to call back and follow up (not really sure if that the level of service i want or would recommend to other people). I have been ****of R1500 today by Nedbank using this mobimoney and all they can tell me is "we have escalated your query to support for further assistance which will take up to 48 hours". This means since i withdrew this money because would like to use it, i cant and should wait the 48 hours that if it will be sorted still. I am not sure but i feel like this is a money&nbsp;***** scheme because when one is trying to withdraw, he/she wants to use it not to invest it in a zero interest 48 hours strange account. Nedbank has been my trusted bank until today, i rather switch to the most expensive bank as long as i will be able to use my money if and when i want to rather than this treatment from nedbank. So disappointing and downgrading :(</p>