HS
Hilary S

1 reviews | Active since Jun 2019

12 Jun 2019, 12:57

Nedbank Mobi Money account

I fail to understand why I need to go into a branch to cancel a Nedbank Mobi Money account when I didn't go to branch to open it. Can the application not be used to do this? To be charged R20 per transaction for using Mobi money is rather a ridiculous!!

0
Replies (3)
Nedbank
Nedbank's reply12 Jun 2019, 13:58
Official
Dear Hilary 

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  

Kind regards
Client Service Support

 

HS
Hilary S's update12 Jun 2019, 14:09
Reviewer Update
Thanks will wait to hear from them. 
HS
Hilary S's update13 Jun 2019, 12:00
Reviewer Update
I'm still waiting to be contacted!!??