Nedbank mislead customers for monetary gain (Bank Charges) please check your bank account

My debit orders go out on the 15TH morning of each MONTH , however this month it is so strange that my debit order went out on the 16th (Sunday) , I have proof of this. I called in to Nedbank call centre on 16th and spoke to a call center agent who said that my debit orders went out successfully as after debit orders went out I still have about R7000 and some change in the account (reference: ********** 0), on the 18th I received gush of messages indicating that telkom and nedbank life had been dishonored due to insufficient funds, on top of that I am charged R150 bank charges per debit order dishonored and telkom is charging me a further R220 fees for a dishonored transaction . Yet I had funds in my account, I even deposited R2100 on the 16th in my account and R6700 on the 18th. So I called in on the 18th Dec and spoke to Ayanda and HAMIDA (Manager) (reference: ********** 2), I had no joy out of this call as it was the blame game where they insinuated like I am mad and insisted that I did not have funds in my account so I asked when did telkom go out they said 15th I am like I had funds in my acc I have proof. The manager then said that she would log a complaint to be investigated and are willing to assist me so 24 hours later I receive an sms with another reference number ********** 2. When I called in to check on the matter 19 Dec I spoke to Goodlet, who upon checking the references stated that there was nothing logged and that he was confused and I needed to explain everything again, at this point I was fuming as the Manager Hamida **** to me that she was logging everything in. The worker on Sunday I spoke to **** to me, even Goodlet **** to me and said he was going to get his manager to call me yet Noone called. Why is Nedbank giving us the run around, I mean I have all the proof that there where funds in my account, why is Nedbank lying to us and then taking funds off our account and dishonouring payments for no reason. People reading this please check your nedbank accounts thoroughly, and leave whilst you can, I am now looking to go to another bank as Nedbank is so misleading, workers are not adaqutely trained. I hope my matter gets resolved.