1 reviews | Active since Jul 2013
Nedbank - MFC WORST OF THE WORST financiers
<p>I bought a vehicle five years ago and it was financed through MFC, Nedbank.</p> <p>The balloon payment was due 26 July 2016, yet they did not deduct it from my bank account as I specifically requested over and over again via emails and through calls I made to their call centre. I spoke to Elaine Petersen and she confirmed that the amount would be deducted from my bank account. Now I have received a statement in which MFC indicated that they have RE-FINANCED my vehicle WITHOUT MY AUTHORISATION!!!</p> <p> </p> <p>What must I do to get it into their thick sculls that they must subtract the last payment as per our contract?? Now they RE-FINANCED my vehicle for a further TWO YEARS and the instalment went UP!!!! to R2310 where my initial instalment were but only R1500....without my consent!!!</p> <p> </p> <p>WHO!!!! can help me at MFC? Don't think the mamparras at their callcentre, ***, can do anything else than to RE-FINANCE!!!! All the promises that ELAINE PETERSEN made, came to absolutely NOTHING!! </p> <p> </p> <p>Don't try to send an email ********** because all they do is to send you replies that they have received your email, but other than that THEY DO NOTHING!!!!</p>
Dear Natasha,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Natasha,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
