Nedbank MFC Incorrect listing

Nedbank MFC has incorrectly listed me as having missed five payments from January 2025 to May 2025 while they call and conduct an after service every month to confirm that my payments are up to date. All my payments have been made on time.

This incorrect listing has negatively affected my ability to obtain additional car finance, including applications with MFC itself.

I have contacted MFC directly to correct this, but the best thing they could do was to refer me to their complaints via email. This is totally unacceptable