NEDBANK MFC False Arrears Claims & No Communication

Extremely Unprofessional Conduct from Nedbank MFC I am deeply disappointed with the way Nedbank MFC has handled my account. Despite paying all my instalments on time, I received an email stating that my account is in arrears — completely false and unjustified.

Even more shocking, the email claimed that they “could not get hold of me,” which is a blatant lie. No one from MFC ever tried to call me, SMS me, or make any real effort to contact me directly. Yet they jumped straight to sending threatening emails and potentially harming my credit profile.

This is not just poor customer service — it feels like a deliberate attempt to defame and damage my financial reputation. I’ve upheld my end of the agreement without fail, but Nedbank MFC is treating me as if I’ve defaulted.

This kind of behavior is unacceptable from any financial institution. I expect an immediate correction of my account status, an official apology, and written confirmation that no negative reporting has been or will be made to credit bureaus based on this false information.

Sort it out, Nedbank MFC