SM
Salome M

1 reviews | Active since Dec 2019

30 Dec 2019, 13:19

NEDBANK MFC COLLECTIONS DEPT

UNACCEPTABLE, PUTRID SERVICE!

ID no: *** 083

Unable to contact Nedbank Collections Department to make payment arrangements with urgency. I have been in a contact centre telephone queue for over 30 minutes.

This is unacceptable and would like a telephone call to have the arrangements made and put into place.

I have included my ID number since I could not even obtain my reference number! My number - ***

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Replies (1)
SM
Salome M's update31 Dec 2019, 08:18
Reviewer Update
I still have not had any response to my previous review post dated yesterday 30/12/2019 - a further indication of no attention to a request for payment collection.
Not only is the call centre useless but not even a hello peter complaint can illicit a response to a client compliant.

Horrific!