1 reviews | Active since Feb 2017
Nedbank MFC Auction House - Beware before buying they are ********** in their listings
I Bough a car from Nedbank MFC Auction House.
It was not noted that the car had noise coming from the engine and gear slips out of first and second, It had been spray painted, lights not working and broken window (one cannot see from the pic). Also, the car shouldn't have been allowed to be licensed as its, not in a roadworthy condition but it was licensed 14-8-2018 as used.
The note did say it's got the service book, which someone stamped the whole book including the upcoming service (date not filled in yet but the stamp is there).
"The Law / Consumer Protection Act In South Africa, the rights of the consumer are protected through legislation aptly named the Consumer Protection Act. The first step for any vehicle buyer would be to ensure that the auction centre is compliant with the Consumer Protection Act.
This Act requires from the auction centre to fulfill certain obligations including: The display of any faults of the car in writing for the public to view. Even faults like a noisy engine should be displayed to the public. Prohibiting an auctioneer from knowingly misrepresenting the value, composition, structure, character, quality or manufacture of the goods put up for sale at an auction. Affording consumers a reasonable period of time and opportunity to inspect the goods on offer prior to the commencement of an auction. [No fee may be charged for such opportunity."
Other cars in the auction were noted when there was noise from the engine or spray painted etc.. So MFC Nedbank Auction House knew that they needed to do this.
I asked to either get my money back or get a refund that I can use to purchase another vehicle.
I got a reply stating they would not refund me in any way as they are not liable.
Dear Darryn
We have noted your concerns regarding the vehicle you purchased at the MFC auction.
Kindly note that a Resolution Manager will contact you .
Regards
Client Service Support
Dear Darryn
We have noted your concerns regarding the vehicle you purchased at the MFC auction.
Kindly note that a Resolution Manager will contact you .
Regards
Client Service Support
