NEDBANK MERCHANT MACHINE DOESNT WORK AND NEITHER DO THEIR TECHNICIANS

i would give MINUS if there was an option. three days now -still the card machine not working even AFTER a technician was here for 2 minutes yesterday stating the machine does work. we tested by trying to put through a transaction but - - - -NOT WORKING !!! = Nedbank techs dont do their jobs and clearly dont give a damn. 1. we had to wait 2 days for a tech to come out. 2. before a tech we had to patiently repeat the processes of tele assistance which led to absolutely zero progress. .... there is only so many times you can do the same thing on a device until you realise it wont work so why carry on about 50 times ???? it wont change!!!!!!!!!!!!! 3. tech did not fix the problem = SIZWE. 4. 11:30 day three -tech still has not arrived and no one seems too bothered about assisting those who are paying their salaries. we were assured yesterday by Mohammed that Sizwe will return this morning. There is 30 mintues left of this morning. and Sizwe gave an excuse earlier that he is already driving somewhere to Durban = absolutely unacceptable as we should have been top priority for this morning. 5. IS THIS CLIENT SERVICE TOWARDS MERCHANTS ?????? 6. already started asking other banks for their merchant services. = 7. Nedbank has until 13:00 today to fix this machine.

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