ER
Elsie R

1 reviews | Active since Apr 2012

05 Jun 2015, 15:24

Nedbank may not be all bad! :)

I need to commend Jarred Trembath for the outstanding customer service he delivered in the past few weeks! His attitude, level of professionalism and all round service was impeccable! He kept me informed every step of the way, and although my query required some digging through manual documents he pushed to get me an answer. I was so confident that he was resolving the manner that the wait was not an anxious wait. That's true customer service.<br> <br> I am very grateful for his outstanding customer service and commitment to delivery! A refreshing experience of excellent customer service!

0
Replies (1)
Nedbank
Nedbank's reply05 Jun 2015, 15:35
Official
Hello paidalicious,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team