BT
Boitumelo T

1 reviews | Active since Feb 2011

28 Jun 2016, 11:35

Nedbank makes nothing happen

<p>I made a deposit for my MFC account which is part of Nedbank on 1june and I received a call a few days later that acc has not be paid. I sent proof to them and I was told that the account number the *********** teller had credited is not correct and I saw that the account no was not what I had written on the deposit slip. When I called the concerned branch in Silver ton the branch manager Bathabile asked for proof I sent it to her.. She never rep**** that she had received my mail and who sort it out NOTHING. Until I got a call from Jakes who's hassling my acc at MFC to say still the matter had not been reaolved. I called back to the branch and I got the worst rude remarks from Miami who told me it's is being sorted and she didn't even want me to speak to Gloria the supposed person in charge as the branch manager is on leave. I have called that branch and on numerous times and no feedback. Just a ****** rude Nimi Barnard who seems to thrive in telling people off, an *********** teller who deposits into account not written on deposits slips and a branch manager who is always on the phone and never bothers to call anyone back. Who is going to fix my credit rating as now my account is now in arrears??? The Silverton branch is just beautiful on the outside with a lot of filth inside. That branch should be closed down and the staff given their money. They are the worst staff who stick together in making a mess. I will make it my duty to post every where that people living in that area know that Silverton in the worst branch, people should be careful when they go there. Nothing happens in Nedbank Silverton **** NOTHING!! '</p>

0
Replies (1)
Nedbank
Nedbank's reply28 Jun 2016, 11:46
Official

Dear Boitumelo,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team