Nedbank \Make things not happen\""

No words can describe how i feel right now.Nedbank incorrectly debit my account on the 20/01/2016 i call them to advise them on they error and get told i have to wait 3 to 7 working days for my own money to top it off when i asked the consultant who will pay for my unpaid debit order fees she says i will.They then send a request the next day only for my reversal to be done i wait 3 days and guess what they used the incorrect account number so they had to send through another request which prolonged my problem.I have lost my laptop my cellphone and my tablet as a result of this because i had a agreement with cash crusaders and was to pay them on the 20/01/2015 to get back my goods.Eventually the funds gets deposited in my account and not the failed debit order charges,i sent them all the documents my bank statement a letter from cash crusaders the receipts from cash crusaders as well and again no one gets back to me all i hear is its being investigated,Why do they not just own up and admit they were wrong.I have spoken to agents,team leaders,managers,heads of departments even sent an email to the CEO to no avail.So if the CEO office cant help me then id advise anyone from doing busi