1 reviews | Active since Dec 2011
NEDBANK MAKE THINGS HAPPEN THEIR WAY
Due to unforeseen circumstances,( theft of my investments ) I as a client of Nedbank have been in constant communicating with my bank and the credit card division. On 14th July 2015 a e-mail was sent and the communication received was that we will make contact again on 27th July 2015. Notwithstanding the fact that I have made payments to my credit cards and that I requested a settlement balance,, I have constantly received SMS messages even though a notification was posted on Nedbank's system to cease this action, also that no debit deductions from my personal bank account should be made. <br> This instruction was totally ignored and a deduction was made from my bank account. Where is the trust in Management of Nedbank. <br> <br> YES NEDBANK SURELY MAKE THINGS HAPPEN THEIR WAY<br> <br> When I phoned the credit card collections on Saturday morning nobody was prepared to assist me. They all just recite what they are taught and sorry you feel that way.<br> <br> Regards<br> Louis W Hennings<br> <br> <br> <br> <br>
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
