1 reviews | Active since Jan 2013
Nedbank make account inactive/dormant
Nedbank made both my and my wife's accounts dormant and then long, several day process to restore mine. In this phase of life we are not regularly using our bank cards but do use the account now and then plus garage card/credit card regularly and now get treated like this!!! ******* service. We never ever got told about this and have been with them for many years. Nedbank happy to take fees monthly and THAT itself constitutes an active account to me. Come on people, get your act sorted. And if I get my hands on the fool giving my wife trouble on the phone......
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We got told that if you don't use your card toughees. So we try use them monthly but suppose wil forget sometime and then have to go reactivate them again. Real PITA. Cannot wait to dump Nedbank and move to Capitec Bank
We got told that if you don't use your card toughees. So we try use them monthly but suppose wil forget sometime and then have to go reactivate them again. Real PITA. Cannot wait to dump Nedbank and move to Capitec Bank