1 reviews | Active since Sept 2016
Nedbank made a fool of me...
<p>...I received a SMS from Nedbank on 25/10/2016 informing me that I may collect my Mastercard (credit card) at the branch i elected when I completed my application online. I got to the branch, took fingerprints and profile pic. When the teller tried to activate the card she discovered that the account was closed. Thank you for making a fool of me Nedbank. Great way to treat your clients!!! I am still waiting for a phone call to explain. Reference number: ********** </p>
Dear Warren,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Warren,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team