fI
fiona I

1 reviews | Active since Jul 2015

08 Sept 2016, 07:59

nedbank loans department treats clients like *********

<p>have a personal loan with nedbank, i have recently gone under debt mediation , and all documents were sent to nedbank personal loans dep , my consultant has sent them documents , i have sent documents , yet every mth i am debited and this affects my banking fees as every mth i have to do a reversal ! futhermore i am bombarded with calls/sms's of 'sheriff's ' coming to my work place and home !really nedbank understand ppl go thru financial difficulties dont treat us like ********* !!!!!! really fedup now !!!</p>

0
Replies (3)
Nedbank
Nedbank's reply08 Sept 2016, 09:21
Official

Hi Fiona

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

fI
fiona I's update09 Sept 2016, 09:14
Reviewer Update

thank you for your response , i find it amazing how they can bombard us with threathing calls and sms's daily yet its hard for them to contact on a hello peter complain !

fI
fiona I's update03 Oct 2016, 09:29
Reviewer Update

thank u Merilyn for your assistance and sorting out the issues fast and efficiently.

regards,

fiona