Nedbank Loan - UNRESOLVED - NO STATEMENTS - OVER CHARGING ON INTEREST!

I have taken out a loan in 2012, 8 years ago, approx R50 000

During 2015 I had no choice but to apply for debt rescue to relieve my debt burden after divorce. It came to my attention that my monthlly installments with the court order granted was less than the interest charged by the different entities. I cancelled the debt rescue process and made monthly installments directly to the creditors.

I have now contacted nedbank collections department numerous times to request that the balance of R14333 be reviewed and requested that they consider giving me discount as this amount is only interest. I have not received statements since February 2019 - 1 year 6 months (NO STATEMENTS).

I have spoken to various employees, of which one told me that I should not compare Nedbank with African Bank (who granted me 30% settlement discount).

Someone is helping me paying my debt, even asking the discount, Nedbank still does not provide bank statements.

The NCR Act states that interest cannot be more than the capital amount! I am convinced that this is the case, and need NEDBANK to provide me with statements confirming the capital amount, interest accrued and the payments received.

The Employee NB197782 (Thabo) told me that I cannot put Nedbank in a corner???

Worst service I have ever received! So one should just stay indebted to Nedbank, and not ever be free from debt!!