Nedbank Loan Overcharge
I hope that Nedbank can assist with this as I am trying to say this in the most decent manner. I had a loan in 2011 and due to financial difficulties could not keep up with payments. My loan was then handed over to a law firm and I have started repaying the loan. When I asked for a balance and statement of my loan, I got the shock of my life. My initial loan was R25859. The law firm now advised my balance is R27143.23. I then asked for the full statement and they sent me an incomplete statement. The balance after all the payment should beno more than R15361.05. I even showed my repayments which i am willing to do, however the law firm rejected this and expect me to pay double the loan amount back. This is completely incorrect and I trust a well known bank as Nedbank will be able to assist me in rectifying this matter.
Dear Justine
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Dear Justine
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
