Nedbank Loan Department Process

Nedbank IT systems are poor, i app**** for a loan in May 2023 and i was declined for a debit review flag. They sent me to their debt review department & they informed me i was NOT under debit review. I also checked with the Credit Bureau & they also confirmed this. I was told by a banking consultant on15 May that i need to contact the complaints department so the issue can be resolved.

On 18 May 2023 i was told that the flag was being caused by my credit card which has seen been resolved by By a service consult Yusuf Rajah. I was also advised that I should try after 30 days which i tried again on 24 June since i was declined.

I still got the same results. I'm disappointed and will be leaving my banking services with thses guy's. They do not know how to resolve the issue after I've sent from Pillar to post.