Nedbank ***** line

A suspicious transaction was made on my account on the 6 Feb which I was not aware of nor fami**** with the merchant which I did not authorize. As soon as the transaction was made Nedbank notified me of this suspicious transaction and asked if I know and need assistant. Access to my account was blocked by the bank for this merchant and the bank gave me the link to report the incident which I did immediately. The merchant tried to transact the following day but was blocked. The policy on reporting ***** for Nedbank says it can take up to 2 months of investigation.

I was amazed that 48 hrs later on the 8th Nedbank reversed and deposited my money back into my account.

To the Nedbank team, thank you for your ***** alert system that has proven to work and an amazing turnaround time. Thank you, Thank you, Thank you.