Nedbank Life Cover did not change my cover as requested.

<p>i have send Nedbank Life cover a mail dated 05 May 2016 to date i have not heard from Nedbank.</p> <p>please refer to the below mail i send to Nedbank at this mail address:</p> <p> </p> <p>Good day</p> <p> </p> <p>My Bond ***</p> <p> </p> <p> </p> <p>Today I app**** through Nedbank online to add third person on my Nedbank Life cover, a consultant from Nedbank Life phoned me today to inform me that I didn’t have a cover with Nedbank but I explained to her I am paying R222.20 every month to Nedbank for my Nedbank Home Loan which I changed to Nedbank life when I sold my home(which was financed by ABSA but covered by Nedbank life) 5 years ago but today I been told my Nedbank home loan is not covered but still paying R222.20 for the bond which was sold 5 years ago.</p> <p> </p> <p>I therefore request Nedbank to refund me for Premiums are been paying for the past 5 years for the Absa Bond which was sold 5 years ago and Nedbank was requested to change and amend the policy to the new Bond (Nedbank Bond).</p> <p> </p> <p>I hope you will process this request as soon as possible. </p> <p> </p> <p>Regards</p> <p>Sindile Headman Mali</p> <p>***</p>