Nedbank lies about their products and services

Nedbank lies on their website about the product and services that they offer. They offer a "no funds alert" with 32 hours to transfer funds to the account but my debit order bounced and I was charged a penalty even though money was transferred within a 32 hours. I also did not receive greenbacks when swiping my card and they have not backdated the greenbacks even after they said they would. They owe me years worth of greenbacks! And no one seems to be able to order me a garage card. They send me back and forth between the branch and call center.