DC
Dayle C

1 reviews | Active since Mar 2009

21 May 2015, 15:20

Nedbank lies

I just got an SMS saying the following \Nedbank wants to upgrade the security or your card. Please visit your nearest Nedbank to swop your debit card for a free chip-and-PIN debit card"so when I went to the bank they tryed to help me but was unable to as they have informed me that my account does not allow it.<br> <br> I am very upset that Nedbank tells me to get my Fee chip-and-pin card knowing that my account does not support it"

0
Replies (1)
Nedbank
Nedbank's reply21 May 2015, 15:54
Official
Hello comd,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team