Nedbank **** about Credit Card and Amex Greenback points.

Nedbank, good bank, financed my house when no other bank could. However, they **** about Greenbacks and credit card.

I have been having a great relationship with Nedbank for years. However, my credit card facillity with them was a lie to me. 1stly, I have a savvy account of which I bundled the credit card to capitalize savings on fees. However I discovered it is not the case. I am charged fees in addition to interst. 2ndly I have been spending like crazy using the credit card AMEX thinking I am gaining Greenbacks points. But I never got a single Amex spend point on the credit card. 3rd. Cellphone updates have never worked on the credit card to date and I gave up a long time ago.

So, I am fed up and closed the account. I called on 27 June to close, they said I wait for Mon. I called Mon and was very CLEAR I want it closed. The lady said yes, she launched it. It will take 3 days to effect.

It is the 5th day and the credit card is still there. Is this a stunt to get more fees from me?

Very disappointing. NOW Peter will expediate the process to close the facillity.