Nedbank Level of service

Its seems when it comes to online banking nedbank has not mastered the consent, and way behind their competitors. always technical errors creating frustration to the consumer. we live in a world in where these types of errors should be avoided, when you promote a service do it correctly or don't do it at all. it also doesn't help going to the bank, all they do is refer you to the online banking portal; so doesn't matter how you look at it, no service either way.