JD
JO-ANNE DREYER

1 reviews | Active since Mar 2013

05 Dec 2016, 08:34

Nedbank let's Small Business Down again

<p>I was contacted by an Agent of Nedbank, I repeat I was contacted by and Agent of Nedbank to apply for a Business Credit Card in my Personal capacity. I furnished all the information as required and according to me the Information is validated in my Bank statements. I received an SMS that the paperwork has been received and a month later still nothing. I have had so many disappointing and real let down by Nedbank Business Banking that I try and try to build relationship. Even last month I asked them to allow a debit order to go off because my client was going to pay me late, give or take 10 days. They wanted me to go back to my client to ask for Proof. Is this bank for real to they really understand Small Business and do they really want to help Small Businesses to Grow .or is it a Media stunt</p>

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Replies (2)
Nedbank
Nedbank's reply05 Dec 2016, 09:43
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

JD
JO-ANNE DREYER's update06 Dec 2016, 16:09
Reviewer Update

I am pleased to say that I was very excited for the first time in my Interaction with Robin van Niekerk of Nedbank Small Business. Looking forward to the Relationship growing from strength to strength instead of being demotivated because the help or understanding around Small Businesses is not forthcoming.

Thank You