JD
JO-ANNE DREYER

1 reviews | Active since Mar 2013

11 Apr 2017, 11:08

Nedbank let's Small Busines Down Part 2

<p>I was alarmed by the fact that a R179 for Service Fee went off my account linked to what appears to be a Credit Card Number. Last year I needed a new card because my Old Card never had a chip and so the Business Account was at risk from a security point of view. I then needed a card for Transacting with a Chip and that is how I presented my case.</p> <p> </p> <p>Why must I pay for a Service Fee for a Mastercard for my Cheque Debit account which I am paying for everyday and I have got a Credit Card Mastercard which I will have to pay an Annual Fee for. In this economic client, every cent matters to a Small Business. I am not benefiting from a Mastercard Service Delivery for my cheque account so why must I pay for the use of the Card.</p> <p> </p> <p>I need a Card to Transact with for my Business Account with a chip plain and simple.</p> <p> </p> <p>Please advise if there is such a thing.</p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply11 Apr 2017, 11:31
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team