BM
Blaine Meikle-Breas

1 reviews | Active since May 2015

05 May 2015, 10:34

Nedbank Legal Team

I went into the branch before pay day to close all my accounts and end my service with Nedbank after I sat and waited an hour for everyone to finish lunch(even though I was also on lunch) I was next in line until another Lady was bumped up in front of me for some reason so I waited again . eventually I was assisted <br> I sat with the lady who was assisting me and went through the steps to close my accounts only to be told my credit card was handed to legal department so she attempted to call them no answer.She closed my other account and told me to call Legal next week which I did and no answer <br> I then attempted the other lines of assistance with no outcome <br> <br> I have called numerous times not and as soon as I get to the Legal department desk I am asked for my details and they will get back to me STILL NOTHING HAS HAPPENED they Took R2000 of mine and I want it back <br> <br> Very quick to take my money but try get it back and no one can assist you Flippin Nedbank or should I say Beep Bank <br> <br> I know this wont help my case as Nedbank does not care but I hope it opens every ones eyes a little <br> <br>

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Replies (1)
Nedbank
Nedbank's reply05 May 2015, 10:57
Official
Hello Blaine252,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team