AL
Angela L

1 reviews | Active since Dec 2017

15 Dec 2017, 23:01

Nedbank la lucia mall

Pathetic service at nedbank la lucia mall today . Took over an hour to open a savings account. Then 10 minutes to transfer money across. Asked the Indian lady at customer care to check and stamp my parking ticket . She said it was ok. I drive to the exit only to be told I had to go back and pay for the parking. The bank didn't stop it. So all in all 1 and a half hours of my time wasted on a pathetic company.

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Replies (1)
Nedbank
Nedbank's reply18 Dec 2017, 09:34
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team