NEDBANK KWADUKUZA MALL DISASTER

I didn't even want to leave this star. I went in January 2024 to Fica my Nedbank account with Freedom at Kwadukuza Mall Stanger. Sat for over 3 hours before I was even helped and Branch manager didn't even bother coming out of her office. I eventually got the necessary done and I thought okay. Only to go on my Nedbank app the next month requesting I Fica again.... after many phone calls I relented and went to the branch again where Nonhlanhla Myeni and Silver Zulu really did their best to help me yet again where was the branch manager oh she was in her usual spot her office. Today the 26 June 2024 I tried to use my app and guess what "PLEASE FICA". Phoned the call center and was told by Charity I have to go the branch. She then sent an email to Kwadukuza Mall nedbank manager let's see if she can finally do more than just hide behind her desk. Keep you posted on the outcome