LB
Leilani B

1 reviews | Active since Nov 2012

11 Jun 2021, 12:58

NEDBANK KICKS ME OFF DEBT REVIEW - After missing 3 payments during COVID pandemic. UNFAIR and UNJUST treatment!!!

******** treatment which will be reported to the Banking Ombud as well as credit regulator. I have been on debt review since March 2019 paying my monthly credit card installment through HYPHEN allocation religiously every month. When COVID struck our household was affected and on advice from my debt review councillor we paused payments (we did not receive full household income) for 3 months. 3 MONTHS when the whole of South Africa was affected. Lo and behold NEDBANK cancels the agreement with the National Debt advisors!!!! NEDBANK kicked me off debt review - not me. As a result my HYPHEN allocations were adjusted to exclude the payments to NEDBANK and I am being constantly harassed by NORTON attorneys. Nedbank is using all loopholes to undermine customers and is not treating customers fairly. I cannot afford 1 single cent more than what was agreed with my debt councilor. Your attorneys does not want to accept my monthly contribution. I cannot afford the premium ! I cannot afford to even live on a monthly bassis - I cannot afford to pay an increased amount to your attorneys. I am prepared to stand in court with my proof that I cannot afford to pay! First I will take this to the OMBUD because I was predjudiced and discrimenated against - Nedbank violated my rights in terminating an agreement I fulfilled and kept to for more than a year and violated my rights when they cancelled my repayment agreement with the the debt review centre. My rights as a consumer has been trampled on. I want my agreement restored with NDA I want NORTON to stop harassing me - That is all - I want NEDBANK to keep with the original agreement.

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