1 reviews | Active since Dec 2016
Nedbank keeps sending private acc SMSs to wrong acc
<p>For over 18 months I have received SMSs telling me that my acc is overdrawn. Needless to say it isn't. I have been to the branch 3 times and phoned in 2x. 3 weeks ago I phoned in again-waited for very long, was attended and promised that all had been corrected. I continue receiveing these SMS's every 2nd or 3rd day. egs: FROM 27- ********** ********** : 29.11.2016 - 09:48 | 2.12.2016 - 11:02 (same msg) | 2nd `SMS (same day,time, no & msg) | 5.12.2016 27 - 09:20 (same) |6.12.2016- 09:43 9 (new wording) | 10.12.2016 - 9.12.2016 - 09:33. I am hoping that this complaint will help Nedbank sort itself out. </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
