TD
Thabile D

1 reviews | Active since Jan 2018

15 Jan 2018, 12:28

Nedbank keeps FREEZING my account!!!!

Nedbank froze my account because my FICA document were due. on the 3rd / 4th January I submitted the FICA documents and my account was unfrozen on the 11th January. To my Surprise on the 14th January I was shocked to realize that after buying groceries for about R2000 my card kept on declining and when I went online my account was Frozen again without any warning from Nedban****!!!

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Replies (1)
Nedbank
Nedbank's reply15 Jan 2018, 14:08
Official

Dear Thabile Dlabazane

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team