TV
Tanya V

1 reviews | Active since Oct 2015

03 May 2019, 08:55

Nedbank just unpays debit orders

So Nedbank did it again. I have a Nedbank account I pay a monthly fee of R200.00 I ONLY use this account for 4 debit order. Last month a R90 debit order was unpaid (Charged R60) after I immediately transferred the money. This month they unpaid my Funeral policy R165.26. The account was R73.30 overdue - I immediatly went to the bank and deposited R100.00 at the ATM. The morning I saw they still proceeded to unpay my funeral policy even when there was sufficient fund in my account.

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Replies (1)
Nedbank
Nedbank's reply03 May 2019, 09:00
Official
Dear Tanya 
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  
Kind regardsClient Service Support