Nedbank just not willing to assist.

<p>So I have been banking with Nedbank for some time now and Nedbank is not very helpful when you have quiries. I love what the bank offers but the serice is really shocking.When I recieved my card it already had a balance of about +R16.00. When I tried to contact the bank for queries I was given the run around so I deceieded to let it go as it wsa not much. again I had a problem with the app not updating the correct amount for almost a week. When the person who called me to explain wyh she was soo rude and shouting at me. I let that one go then again. I had a funeral cover which I now have cancelled and the claiming process there was a nightmare. The claim amount was paid in bits and piceces and again because I am happy with the bank I carried on banking with Nedbank but I think I have made a huge mistake as now I made a payment to some company who posed as my creditor,when I asked the bank I was told as I left this go beyond 30 days there cannot assist me there are not willing to I can go to the SAPS. Then there can assist me. So the bank is saying someone can rob you and if you realise this within a month and the bank is willing to allow these poeple to rob us there do not want to even try and recover the fund. Then my question is why then should I be banking with people whom are not wiling to assist at any way if I inconter a problem. I do not understand why Nedbank is unlike other banks when it comes to service. I like the products but the service sucks big time.</p>