Nedbank just dont care.

Nedbank has unreasonably dragged my overdraft limit increase application from last week, with no feedback on the progress after the pre-approval.

This gives me a sense that, whoever is handling my query at back office does not have a sense of urgency and service to customer at the end of his or her mind!

If it was new business that they were dealing with, it would have been concluded by now!

Whats the use of having a bank that would dump and ignore your so important application in a time of need?

After calling a client who did not pick up, why are we not sending a mail so that the client will respond with whatever is needed? The answer is simple; because we dont care!