RR
Roule R

1 reviews | Active since Jul 2017

30 Nov 2018, 13:26

Nedbank

<p>I was unemployed for 6 months. I tried to make arrangements for my credit cards. I was told that I had to wait for my account to go into arrears. After being in arrears for 2 months Nedbank phoned me and we agreed to repayment. End of September I made a manual payment. The beginning of November my current account was debited with more than the arranged amount. At the end of November my current account was debited with the arrears amount, because due to them I was in arears for three months. leaving me without any money for day to day living. I have requested a copy of the recording without any feedback. I will be closing all my accounts with Nedbank. What they did was inhumain. I just hope that life never happens to them.</p>

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Replies (2)
Nedbank
Nedbank's reply30 Nov 2018, 13:44
Official
Dear Roule le Roux
                                     
Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 

Kind regards

Client Service Support

RR
Roule R's update30 Nov 2018, 14:19
Reviewer Update
They have been saying that since Tuesday.